Changing face of retail: A conversation with Walmart CEO Doug McMillon
The changing face of retail: A conversation with Walmart CEO Doug McMillon
- “First, we will be a customer-driven company. We’ve always said the customer is our boss and we’ll make decisions based on how we can serve them better.” ~Don McMillon, CEO of Walmart.
- “We’re going to make shopping with us faster, easier and more enjoyable. We’ll do more than just save customers money and you, our associates, will make the difference. Looking ahead, we will compete with technology, but win with people. We will be people-led and tech-empowered.” ~Don McMillon, Walmart CEO.
- “One of the things that strikes me is so many of the critics are people whose lifestyle doesn’t change when the price of fuel changes, or if they keep a Wal-Mart store out of their area.” ~ Lee Scott, former Walmart CEO
- “There’s not an individual in these whole United States who has been in more retail stores than Sam Walton” ~ Bud Walton (Sam’s brother)
- “The secret of successful retailing is to give your customers what they want” ~ Sam Walton, Supply Chain Guru.
- “I was always intrigued when I was growing up, and then in engineering school, with the idea of a perpetual machine. I think of the Wal-Mart culture as that.” ~ Mike Duke, former Walmart CEO
- “We’re going to make shopping with us faster, easier and more enjoyable. We’ll do more than just save customers money and you, our associates, will make the difference. Looking ahead, we will compete with technology, but win with people. We will be people-led and tech-empowered.” ~Walmart CEO Don McMillon
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“Our best ideas come from clerks and stockboys.” ~Sam Walton
“I have been driven to buck the system, to innovate, to take things beyond where they’ve been.” ~Sam Walton