“Where there is no Standard there can be no Kaizen.”  ~ Taiichi Ohno

• “Quality is free. It’s not a gift, but it’s free. The ‘unquality’ things are what cost money.”  ~Phil Crosby
• “A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.”~ Andrew Grove, former CEO Intel
• “You don’t want to negotiate the price of simple things you buy everyday.” ~Jeff Bezos, founder and CEO Amazon

“Those in supply chain know the impossible is possible.” ~EverythingSupplyChain.com

• “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”  ~Warren Buffett
• “If you can’t describe what you are doing as a process, you don’t know what you’re doing.”  ~W. Edwards Deming
• “The supply chain stuff is really trick.” ~Elon Musk

“Tell me and I will forget, show me and I may remember, involve me and I’ll understand.”  ~Chinese Proverb

• “If you think of standardization as the best that you know today, but which is to be improved tomorrow; you get somewhere.”  ~Henry Ford, founder Ford Motor Company
• “Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.” ~W. Edwards Deming

“The line between disorder and order lies in logistics…”   ~Sun Tzu

• “Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.”  ~Tom Peters
• “Bullwhip Effect: Shifts in customer demand are magnified the farther you move up the supply chain.  This leads to large fluctuations in inventory.” ~EverythingSupplyChain.com.
• “During the last war, eighty percent of our problems were of a logistical nature.”  ~Field Marshall Montgomery

“It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored. One must standardize, and thus stabilize the process, before continuous improvement can be made.”  ~Masaaki Imai

• “If you can’t describe what you are doing as a process, you don’t know what you’re doing.”  ~W. Edwards Deming
• “Clients do not come first.  Employees come first.  If you take care of your employees, they will take care of the clients.” ~Richard Branson
• “If you think of standardization as the best that you know today, but which is to be improved tomorrow; you get somewhere.”  ~Henry Ford, founder Ford 

“When you surround an army, leave an outlet free.  Do not press a desperate foe too hard.” ~Sun Tzu

• “Gentlemen, the officer who doesn’t know his communications and supply as well as his tactics is totally useless.”  ~General George S. Patton
• “If supply chain had an arch enemy it would be called ‘Bad Communication’.” ~Dave Waters
• “I could regularly travel first class, but having money in abundance doesn’t seem like a good reason to waste it. Why should I choose first class? To be offered a glass of champagne from the air hostess? If it helped me arrive at my destination more quickly, then maybe.” ~ Ingvar Kamprad, founder IKEA

“Supply Chain is like nature, it is all around us.” ~Dave Waters

• “Focus on the lowest total cost of ownership not the lowest price.” ~EverythingSupplyChain.com
• “All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.”  ~Taiichi Ohno, father of the Toyota Production System
• “Make inventory a common enemy for your company.” ~Dave Waters

• “I say an hour lost at a bottleneck is an hour out of the entire system. I say an hour saved at a non-bottleneck is worthless. Bottlenecks govern both throughput and inventory.”   ~Eliyahu M. Goldratt, The Goal