“Almost all quality improvement comes via simplification of design, manufacturing, layout, processes, and procedures.”  ~Tom Peters

• “Without data, you’re just another person with an opinion.” ~W. Edwards Deming
• “Supply Chain is like nature, it is all around us.” ~ Dave Waters
• “Any customer can have a car painted any color that he wants so long as it is black.”  ~Henry Ford
• “Products can be easily copied. But a supply chain can provide a true competitive advantage.” ~Yossi Sheffi
• “Every breakthrough business idea begins with solving a common problem. The bigger the problem, the bigger the opportunity. I discovered a big one when I took apart an IBM PC. I made two interesting discoveries: The components were all manufactured by other companies, and the system that retailed for $3,000 cost about $600 in parts.”  ~Michael Dell
• “Everybody has a plan until they get punched in the mouth.” ~Mike Tyson
• “Let our advance worrying become advance thinking and planning.” ~Winston Churchill
• “Continuous improvement is better than delayed perfection.” ~Mark Twain
• “85% of the reasons for failure to meet customer expectations are related to deficiencies in system and processes…rather than the employee.” ~W. Edward Deming
• “Geeks are People who love something so much that all the details matter.” ~Marissa Mayer
• “The Business Schools reward complex behaviours more than the simple behaviours, but simple behaviour is more effective.” ~Warren Buffett
• “Without logistics the world stops.” ~Dave Waters
• “Nothing is less productive than to make more efficient what should not be done at all.” ~Peter Drucker
• “Let us never negotiate out of fear. But let us never fear to negotiate.”  ~John F. Kennedy
• “What gets measured gets improved.”  ~Peter Drucker